TECHSEE SALESFORCE INTEGRATION - AI for the Clouds
TechSee’s Visual Intelligence AI enables Salesforce customers to add AI automation and computer vision to their Salesforce clouds. Self-service personalized visual-based assistance and remote technician support capabilities boost productivity, optimize costs, improve CX, and achieve next-level customer engagement.
Getting service context requires manual effort. This slows and often ruins service and support interactions. The world’s leading innovators are now using Visual Intelligence AI to automate and improve their service flows. Using TechSee’s Visual Intelligence Salesforce customers can visually diagnose issues, visually guide agents and customers, and verify successful setup – completely automated. Visual Intelligence connects not only to Salesforce but also to your IVR, chatbot and digital assistant.
AI for salesforce
TechSee’s AI has been seamlessly embedded within Salesforce Service Cloud and Field Service to enhance Remote Visual Assistance with AI automation. An industry-first, TechSee is powered by a multi-patented, browser-based service for intuitive, app-free visual engagement. The automation provides technicians and agents with the ability to identify issues visually and provide guidance to resolve them quickly and effectively.By natively integrating with Salesforce, your team will have access to the visual history performed by the customers with the AI.
KEY FEATURES
NO CODE AI TRAINING
Train AI models using any smartphone with generative AI feedback to create production level models without having to bother your development team.
IDENTIFY OBJECTS
Automatically identify objects in the real-world based on customer and field technician photos and videos.
VISUAL HISTORY
Access all previous AI interactions with the customer from one convenient location
USE AI ANYWHERE
Deploy the AI into your existing CX tools via API. TechSee's visual intelligence can be run inside IVRs, chatbots and any web browser.
Benefits of AI
ENHANCE SELF SERVICE
and drive call deflection
INCREASE EFFICIENCY
by resolving more issues quickly
REDUCE SERVICE COSTS
by avoiding repeat calls and technician visits
BOOST AGENT PERFORMANCE
handle only the most important calls
ENHANCED CX
reducing customer effort
POWER DIGITAL TRANSFORMATION
with an innovative visual solutionWe believe that showing
is better than telling.
INDUSTRIES
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